SHIPPING

FREE WORLWIDE SHIPPING

All the items listed are in stock and ready to ship.

Processing times

All orders placed on the website are shipped from Lisboa, Portugal. Your order is prepared within 24 hours (on business days) from your order being placed.

Estimated shipping times

We use CTT for shipments worldwide.

Estimated arrival time from shipment day:
Portugal: 1 to 3 business days
Europe: 3 to 7 business days 
Rest of the world: 7 to 15 business days

We do our best to meet these shipping estimates, but we cannot guarantee them. Actual delivery time will depend on the shipping company itself, any holidays, weather, force majeure and your local customs office.

Once your order is dispatched you will receive a confirmation and the tracking details to the email address you provided.

Customs, Duties and Import taxes

Your order may be subject to customs fees or taxes, which are levied once a shipment reaches your particular country.

HAIIRO is not responsible for any customs and taxes applied to your package by your local authorities. You will be responsible for paying these additional charges for customs clearance. We must declare all items at their full price and cannot change this amount to lower customs fees.

The amount payable depends on the country to which the order was shipped. Please contact your customs office for a specific amount and percentage breakdown.

Please be aware that it is your responsibility to track the package and make arrangements to be available when delivery is expected. We are not responsible for the package once it has been shipped. If the package is undeliverable due to access issues for the delivery service, or if the package is lost in transit no claims can be made for replacement or refund.