Full priced item(s) can be returned within 14 days for a full refund or exchange. All sale items, including items purchased at a discount during a promotion, are final sale. The shipping cost will not be refunded.

The tag must be intact and attached to the returned item(s). Item(s) must not have been worn, washed, or altered in any way, and must not show any signs of use. Returns must be packaged in the HAIIRO return bag.

Refunds will be processed within one week of receipt of returned item(s). Orders paid by Paypal will be refunded to the original account within 7 days after the item(s) arrive.

HAIIRO will not accept returned merchandise that does not follow the terms and conditions stated in our returns and exchanges policy. Such items will be returned to the sender at the original shipment address.

Questions about our return policy?

Contact us at mail@haiiro.shop